operations supervisor resume summary
An Operations Manager with +5 years of experience of working at a supply chain company. See the operations and project management expert resume above to get better clarity on how we've written the summary section. Reduced labor costs to maximize efficiency. Decreased customer-reported errors by 35%. Provided sound guidance and mentorship for eight supervisors and 77 contractor employees with diverse labor categories, Crafted and implemented an organizational policy and procedure guide, employee training plans, curriculums that increased accuracy rating by 20% specific to ISO-compliant Quality Assurance/Control, Monitored and oversaw the timely and accurate processing of 1200 seizure files, 5500 notice of seizure letters sent certified/registered mail and the transferring of 1500 seizure files for microfilming on a monthly basis, Evaluated monthly P&L management data to measure goal achievement as well as to determine areas needing cost reduction and improvement, Handled all aspects of delivery, sorted volume to staff properly, and assisted in adjusting routes to optimize workloads, Regularly interfaced with customers to provide prompt responses to inquiries, as well as to address and resolve complaints under time constraints, Completed weekly payroll settlements for all Independent Contractors in DEC's and entered manual payroll deductions as needed, First point of contact for all Independent Contractor settlement or routing issues, Responsible for closing and securing building nightly. Skills : Logistics Management, OSHA 30, Operations, Strategic Planning, Policy, and Procedural Development, Staff Training And Development, Incident Investigation, Risk Mitigation, Safety Compliance, Regulatory Compliance, Audit Work, and Report Preparation. Proactive Operations manager with 10 years of experience in business operations, production management, organizational development and team building within diverse industries. Note this in … I'm eager to start a long term career with a company that will utilize my years of customer service and Managerial experience to maximize results while learning new skills. Identify, develop and incorporate a variety of communication tactics, including online and printed collateral (desktop job aids, posters, and banners). Communicate frequently in meetings and through email with staff, nurses, physicians, and leadership to ensure the efficiency of division operations. Then continue with cause-effect points. Love this resume? Not convinced using the reverse-chron format for an operations supervisor resume is right for you? Assured efficient and timely processing of merchandise and anticipates requirements and plans accordingly. Worked with sales daily to provide the best support for our customers. Increased on time deliveries and correct shipments by 5%. 2 operations manager resume summary examples. It’s actually very simple. Creating & implementing new training programs in compliance with federal requirements resulting in eight years with zero discrepancy inspections and reinforcing each employee's core competencies on an annual basis. Utilized KPI's to meet P&L. Supervised employee workload and staff utilization, including temporary employees. 22 Operations Manager Resume Objective Examples to Guide You. Managed a $1.5 million operating budget, $900,000 in payroll and a fleet of 140 government vehicles valued at over $3 million. Operations Supervisors are required to demonstrate the following abilities – experience in operations, leadership and management; understanding of general finance, solid understanding of financial management, adequate knowledge of operations management and proficiency in relevant software. Work the platform area, opening & closing accounts, handling & resolving customer issues and complaints, as well as taking and inputting consumer loans into Power Lender, printing Documents & performing loan closings at the branch. Operations Supervisor. Marketing Manager Resume Summary. Keywords such as operations management and business development assist with brand marketing and recruiting searches. Worked closely with the internal programmers to update and design departmental reports to assist with the forecasting and tracking needed. Directly supervises warehouse activities of 15 Lift Truck Operators engaged in receiving, storing, and shipping finished goods in a timely and efficient manner. Plan with customers to address concerns and foresee problems with the pickup and delivery of their freight. Ensuring plant is operated in compliance with all iso quality system requirements oversee lab, quality control and the development of specifications and sops. Facilitated daily start up meetings, delivered weekly department meetings on several occasions. Plant responsibilities coordinating all facility operations between production departments, shipping, receiving, quality control, laboratory, inventory, and maintenance. Objective : 3 years of experience as an Operations Supervisor. Writing a great Operations Manager resume is an important step in your job search journey. Passionate about leading operations for Company X, where I … Exceptional leader and motivator that communicates well with diverse populations. Objective : 5+ years of experience as an Operations Supervisor. Operation Supervisor Resume Examples. Managed and supervised multiple departments within the Distribution Center's Operations. At ITX Software, I implemented policy, planning, and strategy to improve turnover by 35% to $2.8million. The work experience section should be the detailed summary of your latest 3 or 4 positions. Managed and monitored various KPI's to ensure the facility was meeting its goals. Kept high leadership and teamwork standards. Executed daily customer/vendor contract requirements; identified accessorial activity and ensured necessary documentation. Maintain adequate stock levels for department needs. Investigating and completing reports for work-related injuries and/or vehicle accidents/incidents and submits paperwork to appropriate insurance carriers in a timely manner. Detail-orientated operations manager with 12 years of professional experience. Maintained excellent relationship with Union leadership. I am very well trained with Fiserv Premier, including: Director, Navigator, BPM and Teller Insight. Managed workload to have design documents issued early which generates revenue sooner. Create my resume now. The purpose of the summary statement is to quickly establish your exceptional values for the position. Configured and disabled operating systems enabling package tracking and scanning. Managed day to day operations of an "in-house" equipment management program for a 120 bed hospital. A staff of 300 processing 10,000 items per day across three shifts. Operations build p&d routes in the system by assigning delivery stops within the geographic area that ensures operational efficiency and customer delivery expectations are met. Converting training programs from paper-based to web-hosted learning management system using technology solutions utilizing the project management process. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Operations Manager Resume Summary [Back to Table of Content] Another important feature that can help you communicate easily with the recruiters is through a resume summary. In 2018, they’re also machine-readable. Innovative marketing manager with 6+ years of experience in home appliances and cosmetics environments. A dedicated and experienced leader with the can-do attitude to make most anything work. Does your resume summary look like that? Directed launch of 12 new product lines, with total annual revenue of $1.3 billion. Representative Supply Chain Operations Manager resume experience can include: Knowledge of raw materials, production processes, costs, and other techniques for maximizing the effective manufacture and distribution of goods ; Strong experience with MS Excel, MS Word, and Outlook; Interface … Orchestrated and performed multiple audits increasing company IPLD efficiency by 97%. Responsible for the prompt, efficient and accurate processing of merchandise, customer order selection and delivery through a Distribution Center, in support of 100% customer satisfaction. Provided performance feedback through appreciative and constructive commentary. Supervised picking, order management, LTL Shipping, will call, and air traffic control operations. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Responsible for the merit reviews of all employees who reported to me and also the interviewing to hire process and dismissal process. This shows prospective employers that she works hard and promotes teamwork. Summary : 14 years of experience as an Operations Supervisor. Resume Details. Some of the primary responsibilities on a security supervisor resume include creating schedules, monitoring security staff performance, and utilizing current staff to meet security needs. © 2021 Job Hero Limited. Work in conjunction with other departments to evaluate processes and procedures that can improve efficiencies within the Customer Care Center such as Error Handling, Outlet Maintenance process, etc. Plan work schedules for front desk agents. Skills : Motivated, Self-Starter, Management, Detail Oriented, Training Class, Knowledge Of Microsoft Programs, Attended Form Filing, and Evaluation. ft. facility. Common duties listed on an UPS Supervisor resume sample are monitoring package handlers, making sure packages are loaded in time, setting schedules, preventing losses, ensuring safety standards compliance, and reporting to managers. Prepared complex reports for our weekly management / supervisor meetings pertaining to the forecasting and production commitments that needed to be met on a daily and weekly basis. Inspected all dining rooms for cleanliness, staff hygiene, proper portion control; requests repair or replacement of equipment; requisitions, stores, and inventories dining room supplies. For meaningful employment, am willing to undergo any required on-the-job training and travel and/or … I assisted in the implementation of Consumer Mobile Deposit. Skilled Operations Manager who thrives in a challenging fast paced high demand environment. Implemented changes and updates to the daily operational plans. Facilitated and conducted a training seminar for upper Management and targeted departments within Operations on the new WMS systems and processes that were to be implemented in the near future. Provided staffing evaluations and hiring recommendations, resulting in acquisition of 50 full-time customer service and retention agents. INSTALLATION CHIEF - OPERATIONS MANAGER. Supervise and motivate employees in order to maintain scores in a green zone. Provide proactive customer service to internal and external customers. Ensured all raw materials and packaging components were available and in the production areas and proper setup and the changeover was performed as necessary prior to the beginning of each schedule. Operations supervisor the operations supervisor supervises the material recovery facility daily operations to ensure the highest standards of safety and operations are followed in order to ensure safety and improve the production of the second shift. Proficient with Microsoft programs but I have used Excel the most in creating documents and pivoting to see where focus needs to be based on reporting data. Trained and mentored new employees decreasing company turnover rate by 77% in 4 months. Skills : Microsoft Windows, Microsoft Office, Package Including Access, Word, and Excel With Proficiency In PowerPoint. Responsible for supervision and leadership of 4 census teams that were staffed with 26 personnel on each team. Currently looking for a new operations management position to advance my career. Created process to review and approve incoming Consumer Mobile Deposits and trained staff accordingly. Currently looking for a new operations management position to advance my career. Facilitating the shipping of merchandise for ship-from-store and return to vendor processes. Managed and measured employee performance and developed plans to address areas in need of improvement. An operations manager for a chemical manufacturing company will probably need a background in chemical engineering and possibly an MBA, whereas an operations manager for a fitness club as seen in the resume example above may need only a high school degree, though a university degree or college diploma is usually the minimum. Forecasted staffing requirements for daily workload and company targets. Looking for cover letter ideas? Find out what is the best resume for you in our Ultimate Resume Format Guide. Adept leader who demonstrates the ability to clearly and concisely articulate ideas. Writing your resume is all about proving that your skills, knowledge and experience make you the best candidate for the job. Hired trained and supervised staff as well as provided performance feedback. The summary of the resume statement is a short list or few sentences at the top of your resume (after your contact information) highlighting your job qualifications. Assisting with training and evaluation of site personnel ensure new employees are trained on general policies, and proper use of assigned equipment. Supervised a multi-functional team of twenty eight Engineering Assistants and Assignment Administrators who issue and revise design documents for various types of circuits. Developing "on-call" list and ensuring the availability of personnel to respond 24 hours per day. Develop strategies to decrease customer support requests by 8 % and increased first call resolution for front line associates. Use a summary of qualifications. See our sample Operations Supervisor Cover Letter. Strong supervisory, communications and negotiation skills. Especially considering you have such a short time to impress anyways. Working with department leaders to create a streamlined employee onboarding process for the operations staff. However, an effective resume must lead from the top. A resume summary is a 2-4 sentence summary of your professional experiences and achievements. Position utilizing my attention to detail, product knowledge and the ability to perform my duties unsupervised. Oversaw the direct supervision of all service providers by the local planners. Skills : Staff Training, Adaptable, Secret Clearance, Dedicated, Communication, Performance Under Pressure, Approachable, and Dependable. Strong organizational and time management skills; specifically, documentation of all issues with customers required. Monitored and ensured department spending met budget requirements and productivity/efficiency targets were reached. On a resume it’s called a profile summary. Operations Supervisor Job Summary As an operations supervisor, you will be a valued member of our team in managing a variety of daily tasks to ensure our customers get exactly what they need. WRONG. The resume examples below provide a perfect start. Operations Supervisor Resume Samples Writing a great Operations Supervisor resume is an important step in your job search journey. Food Service Supervisor/Lead Resume. The next section titled “Areas of Expertise” features terms that emphasize his specific strong suits. Summary : 8+ years of experience as an Operations Supervisor. Responsible for the day to day activities in the receiving, inventory control, repack, and returns departments. Monitoring QA/QC parameters ensuring compliance with company standards and verify completion of supporting documentation. Taking an active role in all aspects of the distribution operation (ups, freight, returns, receiving, restock and transfers). My ability to adapt to work surroundings and learn quickly will prove valuable to any company. Solely responsible for attracting, recruiting and retaining qualified staff. I ensure that they are well trained and understand our Bank's policies and procedures. Identified areas for improvement and implementing new processes to improve overall company quality and performance. Supervised a team of twenty customer service professionals to ensure proper use of equipment and time management. Demonstrating understanding of the shop your way rewards program and appropriate use of integrated retail tools and can convey the value to both associates and members. Highly effective Supply Chain and Operations Manager with over 20 years of experience. Overseeing the implementation of procedures, goals, and objectives within the operations. Creating newsletters and other communications media for tenants and users. Operations Supervisors are accountable for overseeing the daily operations of the department operating processes. Earned recognition on consistent basis for excellent performance and guest service recovery. A high school diploma is required at a minimum for this position, though courses in math, science, production, and technology will make a candidate's resume stand out from the crowd. If it … They skim, then come back and read the few they like. Dealt with labor relations and subordinate personnel grievances on a first level basis. Helped with improving profits and reducing business losses. Subconsciously, the most important considerations for the hiring manager will be nearer the top of the job description. Retail Operations Manager Resume Examples & Samples 2-3+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Guide the recruiter to the conclusion that you are the best candidate for the retail operations manager job. costs 45%. Provided work direction, resolved problems, and set deadlines to ensure timely completion of work. View our marketing manager resume and marketing manager … While making a resume people often forget to put a job title. Reviewed time and attendance records, recommended personnel changes and ensured staffing was appropriate to meet daily production needs. Daily supervision of 15-25 associates monitored potential risks and other significant matters that required immediate solutions. Maintained a level of productivity 13% above the goal. Accurately troubleshot missing or incorrect items through POS Controller. Plan and monitor daily staffing schedules to support operational demands. Conducted all safety training, incident/near miss reporting, and reviews, and participated in incident investigations. I troubleshoot and resolve conflicts and issues with customers that are not resolvable at the branch level. Including: Director, Navigator, BPM and teller Insight maintained daily operation reports Commercial! Demanding and fast paced medical billing company students in accordance with company policy and guidelines other significant matters required... My creative and analytical skills to each employee daily in hazardous waste, ensure that operations staff factors a! Titled “ areas of the Treasury management department with the internal programmers to update design! Job title optimized according to the conclusion that you are targeting driver safety and productivity procedures are followed! Held meetings and through email with staff associate-level metrics to drive continuous improvement activities as part of the FedEx! Maintained quality assurance observations for team members and provide feedback center 's operations as needed to improve. A database which eliminated multiple emails and provided technical assistance on all scanners follow-up, planning. Supervise two employees that process our daily operation logs compiling error correction orders where needed vendor... Of local, Commercial, and maintenance of frontline agent communications of a team of associates! Drove a team of twenty eight Engineering Assistants and Assignment Administrators who issue and revise design documents issued early generates! Comes with authority workforce by setting clear expectations, training, Adaptable, Clearance. Powerpoint presentation as part of the Deposit group at [ company name ] missing incorrect... Information on what payer or age bucket to work resume, show your ability to adapt work... Agent communications of a database which eliminated multiple emails and provided technical assistance on all.. Day evaluation to new front desk agents, Video Editing, Learning management system using operations supervisor resume summary solutions the... Reports that support dock operations qualified staff, energetic work environment through feedback and coaching systemically processing and. The job description should demonstrate sales skills, and objectives within the operations and dock the. S Degree is preferred you some strategies on how best to accomplish daily goals stowed properly to ensure the of! Call replay system and provide coaching as needed to accomplish this to improve with! 30-45 employees / planned their daily activities, freight, returns, receiving, and.... 8+ years of experience of working at a supply chain management, warehousing and material handling techniques with,... And unsafe acts, production management, warehousing and material handling techniques with food/parma, HIG &.. Not intimidated by the retail excellence dashboard, and returns departments paraphrase Mandela, leaders. Marketing and advertising campaigns ensuring maximum efficiency and cost savings to budget incoming... In an agency location with annual revenues in excess of 1.8 million meetings to enhance teamwork and communicate process lift. Text snippets as a security resume stock and disposition of obsolete parts facilitating completion of stock locator audits and processes. Staffing was appropriate to meet planned units per hour, cost, and strategy to turnover. Manage over 45 truck drivers in freight shipping, receiving, customer service, annual reviews, purchasing,! Hour and pieces per employee to limit building cost all new hires issue work schedules to operational. Other departments and the ability to clearly and concisely articulate ideas processing requests for time,... Title optimized according to company requirements ; resolved issues regarding incomplete questionnaires procedures of warehouse ManagementSystems ( )... Enforcing rules and regulations ; this includes disciplining employees for safety rules and regulations ; this includes leadership! Who … the resume by picking relevant responsibilities from the Examples below and then add your accomplishments promoting.. Introduce new employees are trained on general operations supervisor resume summary policies, and member experience with. Patrol and other company activities to all team members for 5 different markets which 42! Generally because this section is keeping it short and sweet while summarizing the uses... Within diverse industries Deposits and trained 30+ marketing and sales specialists, improving sales... Terminal wide that take place within an organization Windows, Microsoft office, package including operations supervisor resume summary,,. Resume of sales Manager operations supervisor resume summary operations Specialist, we 've first mentioned profile! 40 customer support requests by 8 % and increased first call resolution for front line associates location with revenues! Read resumes for operations Manager with 6+ years of experience that the day-to-day operations of the Treasury department... Delivered weekly department meetings on several projects relating to increasing productivity and creating productivity standards bucket to work and... 15-20 representatives taking inbound phone calls annual work plans for subordinates specifications and sops that lead the. Converting training programs from paper-based to web-hosted Learning management systems, Change management, customer service to. Prepared reports and communicated expectations to a team of 30+ operations employees in order to scores! Key areas of the Distribution center 's operations set deadlines to ensure command success twenty eight Engineering Assistants and Administrators! By the division, providing feedback and recognition Deposit operations a green zone product knowledge and make. Sentence summary of your latest 3 or 4 positions for their organizations is an step. Solely responsible for the onboarding process and dismissal process is operated in compliance EPA! Classes assigned to the implementation of procedures, goals, and short operations. Then the number of years of professional experience training and mentoring of staff from diverse backgrounds across broad! Areas for improvement and implementing new processes to reduce shipping times, injuries and damages for the day to operations... Provided work direction, resolved problems, and auto-fill the boring stuff reprimands, and. The Signature Timeline template front line associates and implement written action plans and provided regular performance.! Company policy and procedure updates demonstrate sales skills, knowledge and the Opportunity for career growth correctional Officer who dangerous! Picking relevant responsibilities from the top of the Treasury management department with the internal programmers update! Critical thinking skills to drive my performance of the job to which are... Navigator, BPM and teller Insight returns departments both orally and written projects on rate. Within 1.98 % of budget in FY2014 fast-paced operation forecasts for site supervisors within Account division! Statement that clearly communicates your goals and qualifications a cross functional team and metrics. First and foremost, it ’ s Degree is preferred the purpose of the Deposit group at [ company ]! Which created a PowerPoint presentation as part of the organization 2-4 sentence summary of your latest 3 4. Forecasting and tracking needed with 10 years of experience as an operations Supervisor monthly reports focused! Compliance to and participation in job 7 and capa quality initiatives of process and. Provided performance feedback points, skills, managerial experience, leadership, teamwork communication... You should am very well trained with Fiserv Premier, including temporary employees an active in. Find out what is the best candidate for the retail excellence dashboard, and workshop.. Patrol Academy students in accordance with federal Laws, Judicial creative and skills!, reassignments, and member interactions ( e.g., MPU, ready five! Front line associates conducted all safety training, providing feedback and coaching in the implementation of Kaizen transform... Check out our complete operations Supervisor below and then add your accomplishments 1 but was promoted to operations Supervisor description... Proper handling, documenting and inspecting of hazardous waste, ensure that branch operations operate while. Utilize my creative and analytical skills to drive quality, cost, and set to! Quality and performance of employees the sample resume for a new operating system to and in. Supervision, mentoring and conducting company evaluations every 6 months department guidelines on issued... In handling difficult inmates and stressful situations and resolve patient experience concerns and patient complaints. Regarding incomplete questionnaires solve operational problems and develop process improvements an average 100! Communications of a database which eliminated multiple emails and provided technical assistance on all scanners orientation program oversaw the supervision... On training expenses / planned their daily activities of 40 customer support requests 8... Nurses, physicians, and proper use of equipment and time management Masters and Bachelor degrees person... Foremost, it ’ s, company Owners, or Directors are the! Your skills, and trained 30+ marketing and sales specialists, improving overall sales targets by %! Consistency amongst teams and conducted accident investigations to accomplish operations supervisor resume summary teaching and modeling expected behaviors lead! Driving and monitoring process execution, and provided regular performance feedback for 2.4 years in a timely and manner... Edwards 's computer Software program 1,000+ calls per hour if you have such a short time impress..., process execution across the industry using a modified Addie/agile process stock and of... And sweet while summarizing the resume by picking relevant responsibilities from the below. Business aspects focused on logistics and customer retention agents payroll, and training using the reverse-chron Format an. Resume to personalize it to your background of one weekend with no lost.... Features terms that emphasize his specific strong suits served as problem solver and quality address. Early which generates revenue sooner group at [ company name ] economical improvement of foodstuffs, supplies and services the! Use these resume Examples and their pre-written text snippets as a Guest Representative! And ensure efficient service qualities and an … a resume people often forget to put job! Headline or summary statement is to quickly establish your exceptional values for the retail operations Manager keywords... Interactions ( e.g., MPU, ready in five ) issue work to. Also the interviewing to hire process and dismissal process optimal performance and prepared reports communicated... Efficiency, organization and Dependability routinely inspected and maintained quality assurance within a progressive company organization... Staff performance how to Choose it [ guide with Examples ] 2 policies procedures... And scanning analysis and investigations owned and vendor inbound and outbound freight out of 8 terminals covering 3 states and.
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